Friday, December 31, 2010

Micro-softly Enter the New Year

Dear B-Reader,

Ah, the wonders of the winter holiday season are quickly fading. It was a joyous time, but all good things must come to an end. Those pretty packages are now simply broken-down cardboard boxes awaiting recycling day. The tree is next on the list -- to be de-trimmed and hauled to the curb for the city to mulch.

With all the putting-away and cleaning, I must not neglect virtual housekeeping. Which brings me to today's issue. For the past couple of weeks, I've noticed that my Outlook is performing sub par, as if it partied a little too hardy in the holiday celebrations. When I click on a new message in my Inbox, it has an eternal delay...OK, it's really only a five-second delay, but in our instantaneous world, you must admit that is a long time. Also, I have not received a helpful "Archive Now?" prompt lately. I thrive off of order, especially with regards to my email...this cannot be happening. I can live without the speed. But to live with archive is simply not an option.

This morning, I was determined to find out why my electronic friend has not been reminding me to archive. I went to the File menu bar - no archive to be found. Odd. I could have sworn it was always there. Clicking the Tools menu and selecting Options, archive was still hiding. Frantically, I clicked everywhere my mouse would let me, changed settings, restarted my computer, searched the always un-helpful "help" option, crossed my fingers, all with no success in locating archive.

When all else fails, who do I turn to for answers to my electronic queries? Who else but Google. After thirty-minutes of googling the solution, trying my hand at some IT "Run" lingo, another restart of my computer, and still no success...I finally clicked on a winning website. Well, it's really a blog for IT types. No, I am not an IT type, but desperate times called for desperate measures. Reading through the entries, I came upon the genius whom they call Lisa b. She offered the simplest explanation and solution to the problem I, and apparently many others, experienced. I tried it, and viola!, success! My Outlook is running smoother than ever and archive is right where it should be! Occam's Razor (Law of Parsimony, KISS - Keep It Simple Stupid) wins yet again!

In case you, too, B-Reader, want to clean up your MS Outlook, here is Lisa b's tried and true solution (along with a link to the blog):

IT Type Blog

Lisa b 20 December 2010 at 00:23
#3 Reply
Quote The fix for this is actually removal of a recent Microsoft Update.


To uninstall it, go to Control Panel, Programs, Installed Updates, and look for update KB2412171. Uninstall it and AutoArchive comes back and Outlook starts to perform better. Hopefully this will solve your problem.


It took me a while to hunt up the problem and the solution, too.


Happy New Year's to you and yours.

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